Terms of Service
Last updated: March 19, 2025
These Terms of Service govern how you access Tawkly's website and mobile apps. You need to agree to these terms before using anything we offer. They cover all Tawkly products and services.
If you don't accept these terms, you can't use Tawkly. Please read the full agreement before you get started.
Eligibility
You have to be at least 18 to use these Services. Tawkly might ask for age proof at any time.
By using the Services, you confirm you're 18 or older and legally able to agree to these Terms.
Age verification may come up. If we find out someone under 18 has an account, it's terminated immediately.
You also need to have the authority and legal capacity to enter into agreements like this.
Account Registration
To use certain features, you'll need to register for an account. During signup, you agree to give accurate, up-to-date info and keep it current.
It's your job to protect your login details. Keep your username and password safe. You're responsible for everything that happens through your account.
If you notice unauthorized use, tell us right away. We can disable accounts that break the rules. Account security is always your responsibility.
User Content
You can post, share, and chat with others on the platform. You keep ownership of everything you submit.
By posting content, you give Tawkly a worldwide license to use, copy, modify, and distribute it so we can run our services. This license is non-exclusive and royalty-free.
You're responsible for your content and what happens after you post it. You need to make sure:
- You own it or have permission to use it
- It doesn't violate anyone else's rights
- It's free of viruses or harmful stuff
We can remove content that breaks these rules or if we just find it problematic. There might not be any warning.
Think carefully before posting—you're on the hook for the results.
Intellectual Property
Tawkly owns the Services and all original content, features, and functions. They're protected by copyright, trademark, patent, and other laws.
You don't get any rights to the Services except what's needed to use them as described here. You can't claim ownership of any Tawkly content, trademarks, or logos.
Termination
We can end your account without warning for any reason, especially if you break the rules.
Once your account ends, you lose access immediately. Some sections of this agreement—like ownership, warranty limits, and liability—stick around even after.
You can also close your own account through your settings or by contacting support.
Disclaimer
The services are provided as-is, with no guarantees. We don't promise they'll work perfectly or fit your needs.
Interruptions or errors might happen. Fixes aren't guaranteed.
Technical issues can include:
- Server downtime
- Bugs
- Security problems
- Performance hiccups
There could be viruses or malware. You use everything at your own risk.
No guarantees about:
- Information accuracy
- Feature reliability
- Data correctness
- Performance overall
Results will vary. We can't promise specific outcomes or benefits for anyone.
Limitation of Liability
Tawkly limits its liability for any damages you might face. We won't pay for indirect damages like lost profits or data.
Not covered:
- Lost profits
- Lost goodwill
- Lost use of services
- Lost data
- Other intangible losses
These limits apply even if you can't access the services. Our affiliates, directors, employees, and agents get the same protection.
Total liability is capped at what you paid us in the last six months—or $100, whichever is higher.
This limit covers all types of damages and claims, as far as the law allows.
Indemnification
You agree to protect Tawkly from legal trouble caused by your actions. That includes covering legal fees if someone sues us because of what you did.
You're responsible for:
- Claims from your use of the service
- Damages from breaking these terms
- Costs from violating others' rights
This protection covers our affiliates, directors, officers, employees, and agents. You'll pay reasonable attorney fees and expenses if your actions cause problems.
Governing Law
These Terms follow California state law. Conflict of law rules don't apply.
By using the service, you agree to California court jurisdiction. Any legal disputes will be handled in San Francisco County courts.
Changes to Terms
We can change these Terms at any time. For big updates, we'll post new Terms on our site with a new date.
If you keep using the service after changes, you accept the new Terms.
It's a good idea to check the Terms every so often to stay up to date.
Severability
If any part of these Terms isn't valid or enforceable, it'll be removed. The rest stays in effect.
Entire Agreement
These Terms and our Privacy Policy make up the full agreement between you and Tawkly about the Services. They replace any earlier discussions or agreements.
Contact Us
If you've got questions about these Terms, feel free to reach out—we're here to help.
Email: [email protected]