Privacy Policy

Tawkly takes user privacy seriously, outlining exactly how it collects, uses, and shares your information. There are clear policies in place, and you agree to them when you use Tawkly.

The company limits data sharing to the situations described in its privacy policy. Your personal info is protected with safeguards, and Tawkly tries to keep things transparent about how your data is handled.

Information We Collect

Personal Information

We collect certain details when you register, like:

• Email address
• Username
• Gender (for matching)
• Country location (from your IP address)
• Profile info you choose to share

Usage Information

We also collect info about how you use the platform, such as:

• Log data (your IP, browser type, pages you visit)
• Device info
• Chat usage stats (how often and how long you chat)
• Feature preferences

How We Use Your Information

Your info helps us run and improve the service—things like processing transactions and managing your account.

We use your data to match you with other users and send you technical notices, updates, or support messages.

We also use it for:

• Responding to your questions or comments
• Watching usage patterns and trends
• Protecting security and integrity on the platform
• Making sure everyone follows the Terms of Service

Information Sharing and Disclosure

We don't sell or trade your personal info to third parties without your consent. Sometimes, though, we do have to share information in specific cases.

We might share info with:

• Service providers who help us run Tawkly
• Payment processors and hosting companies
• Legal authorities if the law requires it

We may also share info to protect rights, safety, or during a business transfer or acquisition.

Chat Feature Visibility

When you use chat, your username is visible to the people you're matched with. Anything you say in messages is visible to them too.

Be careful with what you share in chats—personal details are, well, personal.

Data Security

We use both technical and organizational tools to keep your data safe. Still, nothing online is 100% secure—let's be honest.

Account Protection:

• Your account is password-protected
• Keep your password to yourself
• Don't let others access your account

We can't promise perfect security for data sent or stored online, but we do our best.

Data Retention

We keep your info while your account is active so we can keep providing services.

Legal requirements also affect how long we keep data. We use stored info to:

• Follow the law
• Handle disputes
• Make sure agreements get followed

Chat messages are kept for 30 days. This helps us moderate and check any reported issues with the Terms of Service.

Your Rights and Choices

You have rights over your info. You can access or update your profile, ask for a copy of your data, or request account deletion.

Your rights include:

• Accessing and updating your profile
• Requesting a copy of your personal data
• Deleting your account and info
• Opting out of marketing emails
• Objecting to certain data processing

Contact us if you want to use any of these rights—details are at the end of the policy.

Cookies and Similar Technologies

We use cookies and similar tools to track activity and store info. Cookies are just little data files with a unique, anonymous ID.

You can set your browser to block cookies or alert you when they're used. But keep in mind, blocking cookies might break some features.

We use cookies to:

• Keep you logged in
• Remember your settings
• Analyze how people use Tawkly
• Make the experience better

These help us run the platform smoothly and improve what we offer.

Privacy of Children

No one under 18 can use this platform. We don't knowingly collect info from kids under 18.

If you're a parent and think your child gave us info, reach out. We'll remove it from our servers if we find any.

We act quickly to delete children's data if it slips through, just to be safe.

Changes to This Privacy Policy

We might update this Privacy Policy from time to time. If we do, you'll see a new version posted here.

The Last updated date changes when there's an update. It's a good idea to check this page now and then.

Any changes take effect as soon as they're posted.